Hi. I applied for a SIM for a 30 day SIM only deal and the SIM arrived on Sunday. However, I have changed my mind and would like to stay with my old provider who have offered a better deal.
What do I need to do to ensure no money is taken from my account. The SIM has not been taken out of the big card and we have not activated it. I also have not registered for an IDMobile account yet.
Please advise me what to do.
Thank you!
Margaret
+10
Hi
The plan will already be active without using the SIM card, so you will likely face a small bill for the time since your order. You can return your purchase by contacting our Live Chat Team here.
Ryan
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
