Can someone contact me regarding the death of an account holder, please?
Best answer by Mohammed
View originalCan someone contact me regarding the death of an account holder, please?
Best answer by Mohammed
View originalHello
I’ll get a PM sent over right away so we can get this sorted for you.
Mohammed
Hi My mum (the account holder) has passed away, what do I need to do to close her account. Could someone help me.
Sorry to hear your Mum passed away.
The “Notifying us of a bereavement” community FAQ explains what to do in these circumstances.
Hi
The quickest way to get this resolved would be to speak to the Facebook, Twitter or Live Chat teams as they’ll be able to offer assistance much more quickly than we can on the Community.
However, if you’re having trouble getting through for any reason, just drop us a line here and we’ll be able to help.
Thank you,
Rory
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.