Best answer by Mohammed
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Disconnection
My contract is coming to an end this month. I have recently lost my phone & sim card, but because ID have placed a disconnectionon the contract, they are refusing to do a sim swap to enable me to continue using the sim up until the disconnection date. However I know I am entitled to use my remaining allowance as I have signed up for a 24 month contract. What do I do?
Userlevel 7
+10
Hello @Gift88 ,
This is something that would require us to look at your account for as there's no general advice I can provide to resolve this.
I've PM'ed you with how we can get this sorted.
Mohammed
This is something that would require us to look at your account for as there's no general advice I can provide to resolve this.
I've PM'ed you with how we can get this sorted.
Mohammed
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