I am not an ID mobile or Carphone Warehouse customer but have just received a letter regarding an account that has been set up in my name, and a final demand notice.
This looks like an identity theft and I would like your company to immediately close the account on my name.
The chatbot on the IDMobile websited does not provide the answer I need and I cannot find an email to contact or a number to call where it is actually possible to speak to someone.
How do I go about reporting this and get the account closed right away?