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Gone abroad, want cancel and keep number

  • 11 June 2018
  • 3 replies
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chrisketchum
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Userlevel 1
I'm currently abroad for a year and want to cancel my monthly iD plan because I won't be using it, but I want to keep my number for when I'm back. iD doesn't seem to offer a pay-as-you-go option, so means I either have to keep up the monthly payments or port it to another network that does have PAYG. The latter is a little difficult as I don't think you can buy UK SIMs abroad. Suggestions?
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Best answer by chrisketchum 17 June 2018, 04:43

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Chloe
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Userlevel 3
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Hi there Chriske,

I'm sorry to hear that you are having trouble keeping your number, I am afraid we do not offer the ability to port your number from one iD Mobile account to another which does mean you cannot port over to a Pay As You Go SIM card.

As you understand, you can port your number over to a UK SIM card, however, it may be a little difficult with you being out of the country.

Will you be back in the UK at any point?

Chloé
chrisketchum
Rank
Userlevel 1
Hi Chloe,

I'm going to get a family member to buy me a UK SIM, and then I will make phone calls (via Skype to Phone) to iD and the new network to transfer my number.

Apparently ASDA Mobile is best for my situation (https://kenstechtips.com/index.php/payg-inactivity-account-termination-and-credit-expiry).

Thanks,
Chris
Chloe
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Userlevel 3
Badge +4
Sounds like a good plan @chrisketchum

Let us know if you need any more help with this! :)

Chloé.

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