can anybody help
can I do this at car phone warehouse
Best answer by Mohammed
View originalBest answer by Mohammed
View originalHi welcome to the ID community
Simple and best way is to use an internet browser and login to your account (not the app)
Goto My account and at the bottom click End my plan!
Want to leave iD? If an upgrade or plan change isn't for you, start your disconnection below. You must give us 30 days notice, and during this time you'll pay for line rental plus any out of plan usage. Now Click the bit that says: Start your disconnection
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HeyÂ
I believe we are already discussing this via the Community Email and will assist with disconnecting your account.
I'll mark this topic as resolved.
To answer future customer's reading this topic, you'll need to submit a disconnection request to us by giving us 30-days notice to cancel.
This can be done by calling us on 7777 (or 0333 003 7777 from a non-iD Phone)
Contacting our Facebook or Twitter Social page
Contacting us via Live Chat
Contacting us on our Email:Â
If you want to keep your number for the plan, you'll need to let us know so we can provide you with a PAC code and advise how to use this.
The above mentioned byÂ
Mohammed
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My contract is finished in April how to I get my pac code ty
They said that the pac number is no longer in ser
Hi
Your PAC is only valid for 30 days, so if you requested your PAC and its past 30 days then it wont be valid.
If you still want to keep your mobile number and move to another provider simply: Text Text PAC DDMMYY to 65075 We'll text you back with your PAC number which will be valid for 30 days.
It’s totally free, and you will receive a text with your PAC number within a minute, it will also include important information about any early termination charges (if any).
Thanks,Â
Pearl
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