Question

I don't want to renew

  • 15 February 2022
  • 2 replies
  • 119 views
Graeme
Rank

I dont want to auto renew my contract

This topic has been closed for comments

2 replies

andewhite
Rank
Userlevel 8
Badge +9

What contract / plan are you on at the moment?

Rory
Rank
Userlevel 5
Badge +6

Hi @Graeme, if you’re on a 30-day rolling plan, or you’re in the last 90 days of a Pay Monthly contract, you can request a disconnection in the iD Mobile app. Find out more, including how to keep your number when you leave, here.

If you still need help, talk to the Live Chat team and they’ll be able to help.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?