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I want to cancel an old plan but don't know the number

  • 29 October 2020
  • 1 reply
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Basically I signed up for ID and a contract around 2nd of december 2016 and as silly as it sounds I forgot about it for a while, due to being really with college and work, and it’s now 2020 and I have forgot my login detials and my phone number so I can’t cancel it and I would like to as I’ve had a good couple of years of not realising I’ve still been paying for this even though i never really used it, an error on my part, I have all the bank transactions so I know it’s still coming out I just can’t get back into my account ot cancel this

 

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Best answer by Rory 1 November 2020, 13:20

Hi @Shortylong68, not to worry, it happens to the best of us! I’ve just dropped you a private message. Could you please check your inbox and get back to us at your earliest convenience?

 

Thank you,

Rory

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Hi @Shortylong68, not to worry, it happens to the best of us! I’ve just dropped you a private message. Could you please check your inbox and get back to us at your earliest convenience?

 

Thank you,

Rory