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I want to cancel my Id Mobile card

  • 6 November 2018
  • 4 replies
  • 473 views
T
Rank
How do I cancel my card and stop getting charged, The ID network I have is not working and they keep asking me to pay for a service I don't use.
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Best answer by Ryan 7 November 2018, 16:57

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Ryan
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Userlevel 6
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Hi @Thechampionsjourney,

You can request a disconnection by contacting our Live Chat team here. Let me know if you need any further assistance with this.

Ryan
I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
T
Rank
Hi @Thechampionsjourney,

You can request a disconnection by contacting our Live Chat team here. Let me know if you need any further assistance with this.

Ryan


Hi Ryan, I have tried to access live chat and they always have he message of being unavailable. The live chat is not working.
Ryan
Rank
Userlevel 6
Badge +10

Hi @Thechampionsjourney,

I'm sorry to hear that! We'll need access to your personal information in order to access your iD account so please email with your Community Username, Full Name, Full Address, iD Mobile Number and Date of Birth and we'll have this sorted.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.

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