Question

Leaving my old contract

  • 4 May 2021
  • 1 reply
  • 51 views

Userlevel 1

I requested a PAC code before i changed my phone, then realised I couldnt transfer my number over. But now i cannot leave my old contract because it is waiting for me to use my PAC code on my new phone. Is there a way to leave my contract on my old phone?


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1 reply

Userlevel 6
Badge +10

Hi @Sophie Jackson,

We can help you with putting in place your request to leave our network. We’ll send you a PM now to help further with this.

Ryan

Why iD Mobile?