Hello
I have a Pay Monthly contract which unfortunately is outside of the cooling off period.
Despite the iD Mobile coverage checker saying “Good Service” in my area I am unable to get any signal in my house or the local area.
I am going to purchase a PAYG card from o2 and use that in my phone, but to do that I need to move my mobile number to o2. I also need to keep the contract with iD Mobile to retain my monthly payments.
I’ve requested a PAC code, but it says that when I move the number my contract will be cancelled and I have to pay the whole balance. Is there an option to move my number to o2, and then have another number assigned to the iD Mobile SIM? I have the S21 so can use two SIM cards.