My phone contract ended on Tuesday. I requested a PAC code and and was initially told that this would be possible.
Later that day, I was told by another agent that I wouldn’t be able to because the phone number was no longer in use. I raised a complaint and was told someone would contact me in 48 hours.
I wasn’t contacted within the time scale so I chased it with another online agent. She couldn’t explain why I wasn’t contacted and raised yet another complaint.
I have read on previous message boards that some people have been able to get their number back.
Will this be possible?
Thanks in advance