I requested a PAC from ID and moved to a new network submitting the PAC. All seemed fine as my new provided accepted the PAC but a week later the number hasn’t transferred and after lengthy chats with the new provider the say ID refused the PAC transfer request. My old ID account is now cancelled so I can’t access anything and can not find any useful information to get this resolved. Please help me take my old number.
Hey
Thank you,
Rory
That’s strange
Anyway, this will be a good test of your new mobile provider’s customer service because under OFCOM rules they are responsible for completing the number port to their network - good luck.
Interesting, thanks. They said it had been accepted by them and ‘rejected’ by ID
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