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Unable to cancel the cancellation request


Userlevel 1
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Hi all,

 

I put in a cancellation request recently but I have decided to stay and want to dismiss the cancellation request.

 

I can’t contact anyone through live chat.

 

neusu 


2 replies

Userlevel 8
Badge +5

Try contacting iD customer service privately using their facebook or Twitter page.

Good luck.

 

Userlevel 6
Badge +6

Hi @ysnhh, did you manage to contact the Facebook or Twitter teams? If not, just hop back on the Live Chat and type “Speak to an agent.”

 

Thank you,

Rory

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