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Unable to cancel the cancellation request

Userlevel 1

Hi all,


I put in a cancellation request recently but I have decided to stay and want to dismiss the cancellation request.


I can’t contact anyone through live chat.



2 replies

Userlevel 8
Badge +5

Try contacting iD customer service privately using their facebook or Twitter page.

Good luck.


Userlevel 6
Badge +6

Hi @ysnhh, did you manage to contact the Facebook or Twitter teams? If not, just hop back on the Live Chat and type “Speak to an agent.”


Thank you,



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