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Charged for cancelled order

  • 9 December 2020
  • 1 reply
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I recently cancelled a SIM only order within 24 hours of placing the order and long before the SIM card arrived, but I’ve just received a bill for 63p.  Why has this happened?

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Best answer by Mohsin 16 December 2020, 10:29

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Mohsin
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Hi @andrewjk 

We are sorry to hear you were charged even after canceling the sim card. We will PM you to look into this and get this sorted.

Regards

Mohsin

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