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contact me please

  • 2 February 2021
  • 1 reply
  • 49 views

Hi I lost my phone,forgetten log in password cancell direct debit try to contact ID I even don’t know how meny times without any reply. I have to pay outstanding balance as Lucas company contacted with me not ID. So please cancell my contract for phone nr 07307166209. Thanks I hope that you will be able to do this as contact with your company is shocking and how all customers feels left without any support. I hope that you cancell that contract as I am unable to do this by myself. Other fing do not recomendet life chat as this doesn’t work at all. Looking forward for your answer 

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Best answer by Michelle 2 February 2021, 15:44

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Userlevel 5
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Hi @Sylwia Krupinska 

 

We’ll send you a private message on here so that we can verify your details and help you with your disconnection request.

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

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