Question

cut off


Userlevel 1

I paod my bill in full on 29th and my service is still not on its veen 2 days 


4 replies

Userlevel 1

I paid my bill in full on the 29th of May and still not cannot call text or use Internet 

Userlevel 3
Badge +5

Hi @Sairah08 

Sorry to hear this.

Have your services been restored?

Regards

Aklima

Userlevel 1

No they are still off

Userlevel 3
Badge +5

Hi @Sairah08 

Please contact Live Chat team are available for account related support.

They’re available between 9am – 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.

Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.

Aklima

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Why iD Mobile?