I’m being billed for a plan for which I have no details of I’ve cancelled my direct debit but need to cancel the unknown plan I have the bank reference for billing but no phone number
Best answer by WelshPaul
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Userlevel 8
+6
You’re better off continuing to make payments while the ID Mobile team investigate because cancelling the direct debit risks a ruined credit rating. Have you taken out a second contract or upgraded recently?
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