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Billing

  • 2 February 2021
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Why on some months do i get a bill for £5.00 and om other months a bill for £10.00 on a £5.00 per month plan. Why are the recurring fees doubled sometimes?

 

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Best answer by Michelle 2 February 2021, 17:39

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Hi @APM123 

 

You do have some out of plan charges on some of your bills.

The out of plan charges are listed under invoice summary - UK.

To find out more information on out of plan charges please click the link below:

 

https://www.idmobile.co.uk/help-and-advice/call-charges

 

I hope this helps. 

 

Michelle 

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