Solved

Bundle credit not appearing

  • 28 December 2020
  • 1 reply
  • 22 views

Hi,

I bought a bundle a week ago for my PAYG SIM but no credit appears yet. I did it once again but still nothing showing in my account and cannot make phone calls/send texts. 

I can see both transactions have appeared on my bank statement though…

I have tried live chat over the last few days, but I only get response from a bot.

Can someone please help.

Thank you

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Best answer by Mohammed 29 December 2020, 16:21

Hello @gaialgianneri

Sorry to hear that.

I’ll Pm you as we’ll need to look into this a little further.

 

Mohammed

 

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Userlevel 7
Badge +9

Hello @gaialgianneri

Sorry to hear that.

I’ll Pm you as we’ll need to look into this a little further.

 

Mohammed

 

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