I bought a bundle a week ago for my PAYG SIM but no credit appears yet. I did it once again but still nothing showing in my account and cannot make phone calls/send texts.
I can see both transactions have appeared on my bank statement though…
I have tried live chat over the last few days, but I only get response from a bot.
Can someone please help.
Best answer by Mohammed
Sorry to hear that.
I’ll Pm you as we’ll need to look into this a little further.