Question

Bundle has disappeared

  • 13 November 2021
  • 1 reply
  • 20 views

I topped up with a bundle yesterday it added as I made calls etc money had left my bank but today it says I have no bundles or credit how can I fix this as I have lots of important work calls to make? And preferably don't want to top up again as I've already paid thanks in advance for any help. 


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1 reply

Userlevel 6
Badge +8

Hi @Kateshadows1984,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

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