Question

Can’t send texts to android users

  • 7 December 2021
  • 1 reply
  • 38 views

Hi everyone,

I’m using ID for nearly one month now. Had no problem so far, but today when tried to reply to a text, it said Not Delivered, then tried different people and same problem. I’ve then activated both my phone number and email address in message settings and now I can send iMessages to iPhone users, but still nothing on android. I’ve got a iPhone 11, and previously had a 2 years contract with a different provider. I’ve kept my old number and portated to ID. I tried all the other steps that I could ( also looked at the other iPhone user who had same problem about 7 months ago…

Can someone please help as I don’t know what’s the cause of this happening. Also I haven’t upgraded to IOS15, as my phone is 2 years old and possibly might make it work slower.

Many thanks 

Paul.C


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1 reply

Userlevel 7
Badge +7

Hi @andreipaulcuprian ,

We are aware of an issue that was stopping messages to be sent earlier today.

This has since been resolved and you should be able to send messages as normal.

If this isn’t resolved for you, please get back to us and we will check it out.

 

Kash

Why iD Mobile?