Cancelling contracts

  • 24 March 2021
  • 1 reply
  • 27 views
L

After 7 days trying to get hold of someone to cancel a contract, I have now finally had an answer that may be helpful to others 

 

  • you cannot transfer your existing ID number to a new ID contract
  • to cancel a contract you HAVE to speak to the live chat
  • the way to speak to someone on the live chat (and bypass the robot) is to type human
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1 reply

Mohsin
Rank
Userlevel 6
Badge +4

HI @LUCYWALKER 

Thank you for sharing that information with other community users. In regards to your cancellation issue, we have sent you a Private Message to help. 

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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