Question

cant change plan

  • 15 October 2021
  • 2 replies
  • 48 views

i have been an id customer since 2017 i pay £20 a month for 20gb data when i go to the change plan page on my id it shows and unlimited plan for same price but when i change plan to it just resets back to my homepage and says something went wrong 

 


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2 replies

Userlevel 8
Badge +6

Probably best speaking to live chat and request that they make the change for you.

You can speak to a live chat agent using the link below:

https://www.idmobile.co.uk/live-chat

thanks just started a live chat

 

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