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Cant send message to Asda Mobile (40135)

  • 14 June 2022
  • 4 replies
  • 403 views
L
Rank
Userlevel 1

Hi,

Im being blocked from replying to Asda Mobile.  My premium numbers has been switched on, I have credit in my account and I’ve tried turning off the phone for ten minutes.

 

thanks

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Best answer by andewhite 14 June 2022, 15:08

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4 replies

andewhite
Rank
Userlevel 8
Badge +9

Have you set your bill cap amount more than £0?

andewhite
Rank
Userlevel 8
Badge +9

Hi,

Im being blocked from replying to Asda Mobile.  My premium numbers has been switched on, I have credit in my account and I’ve tried turning off the phone for ten minutes.

 

thanks

Actually @Lostagainagain, it looks like shortcode 40135 is not recognised by the iD network.

It’s iD Mobile’s network partner who decide which codes will and which codes won’t.

There’s a section in iD’s “Call Charges” page where you can check a shortcode. 

L
Rank
Userlevel 1

Have you set your bill cap amount more than £0?

Yes, I’m able to respond to other short codes also.

andewhite
Rank
Userlevel 8
Badge +9

Thanks @Lostagainagain, it’s actually iD Mobile’s network partner who decide which codes will and which codes won’t work on the iD network. 

Unfortunately looks like 40135 doesn’t work - anyway, good luck with Asda Mobile.

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