I changed from an ancient SIM only, pay monthly rate to a new pay monthly rate of £8 for unlimited calls/texts with 15gb of data on 10/03/22.
The new plan kicked in today and the app is showing that I only have 2.5 GB out of that 15 left for the next 31 days. I also received a text message telling me I'd used 80% of my allowance. This looks like a mistake.
My account owed is also down as £7.14, not £8.
I signed up to the new plan as I *really* needed more data for work. Now I have less and am in an extremely sticky situation. What's going on?
EDIT: And after posting this message it's gone down to 2.1gb. Something is clearly wrong here, I hope someone can help...