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Complaint, cancel within 14 day cooling off period - final bill £178.96

  • 4 February 2021
  • 1 reply
  • 48 views

hi, 

 

i requested a PAC code to move my number to another provider  within 14 day cooling off period. I have been told my final bill will be £178.96. This is totally unacceptable. please contact me.

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Best answer by Will 4 February 2021, 19:36

Hi @Lingo,

 

What you have received will likely be an automated message that doesn’t take into account the 14 day nature of the cancellation.

 

We’ll drop you a Private message now to make sure you aren’t charged.

 

Will

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Userlevel 6
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Hi @Lingo,

 

What you have received will likely be an automated message that doesn’t take into account the 14 day nature of the cancellation.

 

We’ll drop you a Private message now to make sure you aren’t charged.

 

Will

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