Question

Data allowance/bundle problem

  • 24 March 2021
  • 1 reply
  • 59 views
gothpixie73

HI

I need to know why my UNLIMITED data is apparently used up and even though you’ve taken the money for my recurring bundle (that supposedly starts at midnight) you’ve stopped my active bundle that is supposed to go up to 11.59pm!?

This is all I have to get on the internet indoors as I don’t have wifi!

Please get back to me asap!

Thank you.

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1 reply

Mohsin
Rank
Userlevel 6
Badge +4

Hi @gothpixie73 

The bundle may have finished at 11.59 the night before. We will send you a Private Message so we can look into this.To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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