I have today received my credit report to find I have a default balance of £32 dated July 2020. This is the first I have heard of this. No email or postal correspondence. I need to know how I can receive a default account without being advised that I owe money.
I have tried live chat but for some reason whoever is responding does not seem to understand what I am asking. I can’t speak to anyone and this is now having an adverse effect on my credit rating all for the sake of £32.
I took out a sim only monthly contract that I was told I could cancel without notice.
I have tried to log into my account but as it was closed over 6 months ago so I am unable to.
Does anyone have a contact telephone number where I can actually speak to someone?
Best answer by Michelle
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