Question

Device Wifi Hotspot - not working

  • 20 February 2021
  • 1 reply
  • 44 views

I have an S5 with an ID Unlimited sim only deal.

My Mobile Internet works on my Phone but when I try to usb tether or use the Mobile Hotspot.. after connecting to the TV device, it says no Internet connection/access on the TV

I've used a different '3' mobile data sim card and the S5 hotspot works with the TV.

I've put my ID sim card in my tablet and the hotspot works with the TV, through the tablet's hotspot.

Any ideas or solutions why my ID sim hotspot doesn't work when the '3' mobile simply works perfectly?


1 reply

Userlevel 4
Badge +8

HI @Mike Foxtrot 

 

All mobiles bought from iD should arrive with the right settings already configured.

If you've moved over to iD from another network and kept your old handset, you can get the information you need to setup the internet and MMS on your phone on the 'Get Your Settings' page.

 

Michelle 

iD Mobile 

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