Question

Do PAYG accounts have WiFI calling and 4G calling?

  • 30 March 2021
  • 3 replies
  • 92 views
C

I’m thinking of switching from another network to iD Mobile PAYG. I live in an area with patchy coverage, so I was wondering if WiFi calling and 4G calling are supported on PAYG, or is it just for customers with monthly contracts?

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3 replies

Mohsin
Rank
Userlevel 6
Badge +4

Hi @Custard 

We can confirm WIFi calling is dependant on the handset you have? Please click the link below to see if your handset is from one of the compatible handsets. 

https://www.idmobile.co.uk/help-and-advice/wifi-calling

 

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
C

Thank you Mohsin. I’ve read the information page and FAQs and know my phone to be compatible.

I’ve found out that WiFi calling and 4G calling are both available on PAYG. It would be worth mentioning it in the FAQs, since on some other networks it’s available for contract customers only.

Mohsin
Rank
Userlevel 6
Badge +4

That’s great to hear @Custard 

Feel free to message us here for any issues you may have.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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