Question

how do i cancel my account when i no longer have the SIM or known the phone number?

  • 30 March 2022
  • 1 reply
  • 13 views
Angela Bennett
Rank

I no longer have the sim or the phone number but have been paying for the phone. I need to cancel. How do I do this please?

1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Angela Bennett,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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