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I want to cancel my ID Mobile plan

  • 7 January 2021
  • 2 replies
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A
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Userlevel 1

As I didn't received  a SIM card within a promised time, I want to cancel my ID Mobile monthly plan. As I have no ID Mobile number received, I can't do it neither via  iD Mobile App or My Account, even not by phone. Order Ref is XXXXXXX

If there will be no reply from ID Mobile support, I will contact Ombudsman Services.

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Best answer by Will 9 January 2021, 13:17

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Will
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Userlevel 6
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Hi @aigrozt,

 

We’ll drop you a Private Message now to assist you with your cancellation.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
A
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Userlevel 1

Please notice that I want to use my legal right to cancel the contract within those 30 days without having to pay a fee. Thank you!

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