Is there a current issue with the iD App or back-office system? Myself, my son and my step-Mum all are on iD mobile and all cannot log on using the App. I have, however, confirmed that logging in from a web browser works fine. This was first noted yesterday (Christmas Day) and still not working today.
iD App not logging in "Oops - this action cannot be completed"
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Userlevel 1
Update. I have removed the App and re=installed. This has fixe the issue. 
Userlevel 4
Glad I could help
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