I have no contract with ID Mobile, I am pay as you go…. yet i was charged a termination fee when leaving. i can’t contact anyone to query this. how do i fix my final bill? £98.13 is my termination fee which is nearly what I’d pay a year.
Best answer by andewhite
View original
+9
Yeah, sounds odd
I don’t understand how that could happen with a PAYG plan, but your best option for immediate assistance is the iD online chat at https://idmobile.co.uk/live-chat.
Otherwise, try getting in-touch through their social media pages on facebook or Twitter.
The customer service team work until 8pm weekdays.
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