Question

keeping my old iD phone number , staying with iD

  • 25 February 2021
  • 1 reply
  • 60 views

Hi I was just wondering if anyone was able to help me , I've been trying to contact iD mobile for three days but I haven't recieved the right information.

I recently upgraded from a pay as you go sim to a contract -both from I'd mobile- and I would like to keep my old phone number ,is this possible?

 I have also phoned carphone warehouse, where I purchased the new sim, I was given a separate email to the one on this website, however its unavailable.

Thank you .,


1 reply

Userlevel 5
Badge +4

Hi @Laylah 

Just to confirm, have you received a new sim with a new number? If so, then, unfortunately, you can not port your existing iD mobile number to the new sim as we do not support internal migrations.

-Mohsin

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