Question

need to cancel

  • 21 November 2020
  • 1 reply
  • 27 views
Staceyyemm67
Rank

Hi

 

i need to cancel my sim only deal , I’ve paid my first month and am not actually using the sim at all it was bought just incase. I can’t get on to the account to cancel as I’m not using the new sim, the direct debit already cancelled 

thanks

 

Stacey

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1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @Staceyyemm67,

We’ll send you a PM now to help with cancelling the plan. We would recommend making a manual payment for the bill in the meantime when due so that you don’t miss the payment.

Ryan

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