Question

New mobile number on SIM only deal not provided

  • 9 April 2021
  • 1 reply
  • 70 views
B
Rank

Hi, I have just signed up to ID Mobile.  I cant transfer my current number as i have not been provided with the new number associated with the SIM I have ordered, and I want to minimise charges fro two providers.  ID MObile say they provide this with the welcome email, but they dont - I have had three emails, none reference the mobile number.  Not impressed.

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1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @Bowman2302,

We are sorry to hear that you have not received a copy of the phone number, this is usually written on the correspondence sent to you. We will send you a PM now to help further.

Ryan

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