Non-geographic calls

Non-geographic calls are those made to numbers starting 087, 084, 09 and 118. These numbers are usually used by banks, customer helplines, utility companies and government departments. You also call them when you vote on a TV show or enter a TV quiz, or get information and make payments for services.

Calls to non-geographic numbers are made up of two parts: an Access Charge and a Service Charge. The Access Charge is how much iD Mobile charges you for making the call. The current iD Mobile Access Charge is 45p, plus 45p per minute. The Service Charge is set by the organisation you're calling – it has nothing to do with iD Mobile. The organisation you're calling should have details of its Service Charge on its website, or they should make you aware of it before connecting your call.