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not receiving authorisation texts

  • 14 December 2020
  • 3 replies
  • 35 views
K
Rank
Userlevel 1

Hi, I joined a couple of months ago. I recently found that I’m not receiving all texts but mostly from companies when verifying eg bank PayPal or when paying for things online. I’ve tried Turing the phone on/off. Turning iMessage on/off as well as removing the SIM card but still no luck! Any suggestions?? 

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Best answer by Mohsin 21 December 2020, 13:20

Hi @Kamilaa15 

We are sorry to hear you are not receiving the verification text on your phone. We will PM you to get this sorted.

-Mohsin

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3 replies

Mohsin
Rank
Userlevel 4
Badge +3

Hi @Kamilaa15 

We are sorry to hear you are not receiving the verification text on your phone. We will PM you to get this sorted.

-Mohsin

K
Rank
Userlevel 1

Still not had your message.

Mohammed
Rank
Userlevel 7
Badge +9

Hello @Kamilaa15, I can see we’re already speaking to you via PM. Please contact us there for any issues.

We’re not a Live Chat service but will try to respond as quickly as we can.

 

Mohammed

 

I hope I was able to help you with your question, if you found my answer helpful please hit the ‘Like’ button. If I was able to answer your question or resolve your issue, then please mark my answer as ‘Most Helpful’

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