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not receiving authorisation texts

  • 14 December 2020
  • 3 replies
  • 78 views
K
Rank
Userlevel 1

Hi, I joined a couple of months ago. I recently found that I’m not receiving all texts but mostly from companies when verifying eg bank PayPal or when paying for things online. I’ve tried Turing the phone on/off. Turning iMessage on/off as well as removing the SIM card but still no luck! Any suggestions?? 

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Best answer by Mohsin 21 December 2020, 13:20

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3 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Kamilaa15, I can see we’re already speaking to you via PM. Please contact us there for any issues.

We’re not a Live Chat service but will try to respond as quickly as we can.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
K
Rank
Userlevel 1

Still not had your message.

Mohsin
Rank
Userlevel 6
Badge +4

Hi @Kamilaa15 

We are sorry to hear you are not receiving the verification text on your phone. We will PM you to get this sorted.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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