Over the past few months I have been overpaying my ID bills for some reason. Every other month my payment would increase by 5 pounds but my contract is 5 pounds a month contract.
i have tried to get in contact with I ID but I can’t, can someone please help or have any suggestions
Overpaying bill
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Hi
Have you been able to view the breakdown of your monthly bill to see if you have been charged for anything outside of your usual allowance? It may be a good idea to set your bill cap to 0. This way you can ensure you do not go outside of your monthly allowance. This can be done through your iD Mobile app/account.
-Mohsin
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