Question

PAC code issue

  • 3 December 2020
  • 3 replies
  • 58 views
R
Rank
Userlevel 1

I have submitted my PAC code but I have had a text to say there is an issue and to contact Id mobile but I cant get through to any live chat agents.

This topic has been closed for comments

3 replies

Michelle
Rank
Userlevel 5
Badge +8

Hi @Reelmonkey 

 

We hope the issue with your PAC code has now been resolved as it has been a few days since you posted. 

 

We’ll send you a private message on here  as well, just in case you need further help. 

 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
R
Rank
Userlevel 1

Hi @Reelmonkey 

 

We hope the issue with your PAC code has now been resolved as it has been a few days since you posted. 

 

We’ll send you a private message on here  as well, just in case you need further help. 

 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

Yes it's been sorted. It seemed like there error message was sent out in error. 

 

I have successfully ported my old number over. 

Michelle
Rank
Userlevel 5
Badge +8

Thanks for the update @Reelmonkey 

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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