Hi,
I got a text message saying that either my number transfer failed due to the entered ID mobile number, last name of transaction number being wrong. These are all correct and I’ve tried twice now with no luck. The online chat says it is closed, even though it should be open until 8pm? I registered with ID on the 10th December, the first SIM card did not arrive at all, the second on only arrived at the beginning of this week and I am still not up and running properly despite paying the first direct debit last month. Please can someone contact me straight away to resolve and get my number up and running. I cannot even access my work VPN without my number so it’s severely limiting me