Question

PAC code same and not accepted

  • 15 April 2021
  • 1 reply
  • 88 views
M

I was on a pay monthly contract with Vodafone and ended this by requesting a PAC code on 11 April. I took out an ID mobile pay-as-you-go Sim only contract and have successfully transferred my old number from Vodafone to the new ID mobile account on 14 April.  
 

I now wish to move my number to another Vodafone account (apologies for using you to do this triangulated port process). 
 

I requested the PAC code from ID mobile but Vodafone are not accepting it. It appears to be the same one I used to move the number from Vodafone to ID mobile and guess that’s the problem? Do I need a different PAC code? 
 

Please can you help?
 

Thanks 

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1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Mrsmc,

We’ll send you a PM and get you the correct PAC code as it’s due to requesting a PAC so soon from porting that this can happen.

Check your private messages here and we’ll help sort this :)

 

From my knowledge also, Vodafone can convert existing contract numbers to PAYG then transfer their own PAYG numbers over to Vodafone. At least I have done in the past, might save the trouble as triangle ports can be complicated when issues arise. Not to worry, we’ll sort this anyway via PM.

Mohammed

 

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