I have submitted may PAC information using the web app as I need to keep my prior number. I have received a text message saying ‘We have tried to process your PAC/STAC but we ran into an issue - the iD mobile number, last name or transaction number you entered is incorrect’.
Please advise,
many thanks, Peter.
+4
Hi
We are sorry to hear there was an issue when processing your PAC. We will send you a Private Message so we can look into this on our end. To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.
-Mohsin
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