Hi
I’m looking at this topic but it’s not clear to me:
- You must use your phone for a chargeable event (using minutes, texts or data) or top-up your credit within 90 days.
- After 90 days of inactivity, you’ll receive a warning alert. This will be via text message, an alert in the iD Mobile App and an automated email to any registered email address advising that you should top-up to reactivate, or you’ll be disconnected in another 30 days.
After the 90 days can i make the chargeable event to continue using it or does it gets inactive and i need to put more money?
Do i lose my credit after 90 days of inactivity?
Even here ID mobile employees contradict themselves
One says:
You would be notified before 90 days to advise you that the balance will expire soon. After 90 days your balance would be removed.
The other:
know that if the SIM card is not used within the 90-days, we would send a reminder to the number to notify you that you'll need to make some usage or top-up to continue using services.
If you do, then the 90-days would refresh.
If you don't use it, then after 30-days, your SIM would be disconnected and any balance lost.
