Solved

Pay remaining funds

  • 12 January 2021
  • 1 reply
  • 13 views

I need to settle my account, I do not remember my number and cannot log in online.

 

I asked my sim to be disconnected. How can I pay my balance. 

icon

Best answer by Will 13 January 2021, 16:50

Hi @Viz,

 

Have you checked your email (Junk and Spam) for any emails from us that may feature the required number?

 

Once you have it,  to make a payment manually, please call 0333 003 7777

Enter your Mobile number then select Option 2 followed by Option 2 again.

You can then make a payment for the desired amount via our automated payment line.

You do not need to speak to anyone for this so do not need to wait on hold to connect to an agent.

 

 

If you still can’t find the number, let us know and we’ll be happy to assist.

 

Will

View original

1 reply

Userlevel 6
Badge +8

Hi @Viz,

 

Have you checked your email (Junk and Spam) for any emails from us that may feature the required number?

 

Once you have it,  to make a payment manually, please call 0333 003 7777

Enter your Mobile number then select Option 2 followed by Option 2 again.

You can then make a payment for the desired amount via our automated payment line.

You do not need to speak to anyone for this so do not need to wait on hold to connect to an agent.

 

 

If you still can’t find the number, let us know and we’ll be happy to assist.

 

Will

Reply