Hi, Hope you can help. We've been trying to close this account for over a year now. The last time my colleague Ken Shilcock got in touch was 03March 21 (IDMobile login id of KenS) it was said that you couldn't help without the original login details. As you can see, these details are now sorted. However, we originally asked for the account linked to this login’s email address to be closed, over a year ago when we moved to a new global telephony contract (not due to any negative experience with your services) but the DD charge continued unnoticed until last month.
This topic has been closed for comments
Hi, We have had a request for payment of this month’s charge. Can we have a response as soon as possible please.
Userlevel 6
+4
Hi
Our Live Chat | iD Mobile Network Team here is the best place to request a cancellation. We’re also contactable via Facebook and Twitter if you use those platforms.
If you have trouble using those services then please let us know here and we’ll offer further support.
-Mohsin
Â
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more