Question

phone capped when im on pay as u go bundle

  • 3 April 2022
  • 1 reply
  • 64 views
D
Rank

Hi I'm pay as u go and paid a 20 pounds bundle which is unlimited everything.. cant use my phone as it says it's capped... Never done this before need help asap had no phone for 4 days now and I'm annoyed this has happened

1 reply

Rory
Rank
Userlevel 5
Badge +6

Hi @dawniejojo1769, it sounds like the credit hasn’t applied properly. I’d recommend contacting the Live Chat team for help with this.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?